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Superior Court of California - County of San Diego: Family & Children: Frequently Asked Questions: Family Law Imaging FAQ
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Family Law Imaging Frequently Asked Questions

1. Imaging - What is an imaged case?
2. Which departments are imaging?
3. How will someone know if a Family case is imaged?
4. Does the Court maintain a physical case file on imaged cases that can be checked out and viewed by the public?
5. How can someone view an imaged file?
6. Can anyone view a ‘Confidential’ Case or a ‘Confidential’ Document?
7. Where does someone go if they need copies of documents from an imaged case file?
8. How much does it cost to get copies of documents from imaged cases?
9. Can I pay by credit card at the public kiosk?
10. Are appointments required to use the Public Kiosk to access imaged cases?
11. Is there a time limit on how long I can use the public kiosk?
12. How soon after a document is imaged is it available at the kiosk?
13. Can I take pictures of the documents on the screen with my cell phone?
14. Can I view my case documents on-line?


1. Imaging - What is an imaged case?

An imaged case is a Family case in which all the documents in the case have been digitally imaged and can only be viewed electronically on kiosks located in the Family Law Business Offices.


2. Which departments are imaging?

All Family Law Departments - All newly initiated cases filed from August 24, 2015, and thereafter.


3. How will someone know if a Family case is imaged?

“[IMAGED]” will appear in the case title of the search results.

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4. Does the Court maintain a physical case file on imaged cases that can be checked out and viewed by the public?

No. Pursuant to Government Code section 68150 and California Rules of Court, rule 2.504, the electronic court file in Imaged Program cases is certified as the official record of the court.

However, ‘Legacy cases’ (any case initiated prior to 8/24/15) will still have the physical case file available for viewing.


5. How can someone view an imaged file?

Imaged files can be accessed at a public kiosk in the Business Office at the following locations:

Central Division: 1100 Union Street, San Diego, CA 92101, 4th Floor

East County Division: 250 East Main Street, El Cajon, CA 92020, 1st Floor

South County Division: 500 3rd Avenue, Chula Vista, CA 91910, 3rd Floor

North County Family/Civil Viewing Room: 325 South Melrose Dr., Vista, CA 92081, 1st Floor

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    6. Can anyone view a ‘Confidential’ Case or a ‘Confidential’ Document?

    No. Confidential cases and Confidential documents can only be viewed by a party to the case or their attorney of record after presenting a valid driver’s license to the clerk at the front counter.


    7.Where does someone go if they need copies of documents from an imaged case file?

    Imaged documents can be printed from a public kiosk in the Family Business Offices listed in #5 above. Copies may also be obtained by mailing a request to the address listed in #5.

    A request by mail must include case number, what documents are needed, a self-addressed stamped envelope, and payment for the fees either by check, money order, or credit card. For credit card payments use SDSC form ADM-253, Credit Card Payment, available on the internet. If you are unsure of the fee, you may call the division the case is in to make payment over the phone. A $2.00 processing fee is charged for all mail requests.


    8. How much does it cost to get copies of documents from imaged cases?

    • From the public kiosks:
      • Viewing the summary of filings, participant, calendar events and court proceeding is free, and viewing case documents is free.  There is a charge for printing any of these pages:
        • $0.50 – fee for each page of a document printed from the kiosk in the Family Business Office listed in #5 above
    The printed documents will print at the Family Front Counter desk. The customer will proceed to the Family Front Counter desk where they can pay and retrieve their printed documents.


    9. Can I pay by credit card at the public kiosk?

    No. Customers can view documents without going to a counter station, and have the ability to print documents from the kiosks. Documents will print at the clerk’s desk. To obtain the copies, the customer must pay and obtain the printed copies from the clerk. Clerks can accept can cash, checks or credit cards (MasterCard or Visa).


    10. Are appointments required to use the public kiosk to access imaged cases?

    The kiosks are available on a first-come, first-served basis.

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    11. Is there a time limit on how long I can use the public kiosk?

    20 minutes, if there is a line.


    12. How soon after a document is imaged is it available at the kiosk?

    Data that includes the search results and case Register of Actions (ROA) information are updated almost immediately.


    13. Can I take pictures of the documents on the screen with my cell phone?

    No, it is prohibited per the General Order.


    14. Can I view my case documents on-line?

    No. Documents cannot be viewed on-line. They are only accessible at a public kiosk in the Business Office at the following locations:

    Central Division: Central Courthouse 1100 Union Street, San Diego, CA 92101, 4th floor

    East County Division: 250 East Main Street, El Cajon, CA 92020, 1st Floor

    South County Division: 500 3rd Avenue, Chula Vista, CA 91910 3rd Floor

    North County Family/Civil Viewing Room: 325 South Melrose Dr., Vista, CA 92081, 1st Floor




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